Shipping Information

You can count on dependable international shipping from us. Among the countries we ship to are the USA, the UK, New Zealand, Australia, Canada, Japan, and South Korea. Within 7 to 10 business days, your items will arrive at your door. Normally, we verify the stock of the things you've ordered, and if they're easily available, we'll ship them out to you within a couple of business days. Large and special orders may take up to 10 days to process before they can be shipped from our warehouse.

Delivery Estimation
FedEx: 4-7 business days DHL: 4-7 business days Skynet/Dpex: 7-10 business days
Please note that we do not have control over on-hold shipment by the courier company and shipment time. But , once goods are shipped, we will send you the tracking number to track the progress of shipment in the real-time.

Custom and Duties
Taxes and tariffs are extra when shipping to countries outside of Nepal and are the recipient's responsibility. Customs duties may be applied to international orders. Any fees, duties, or customs levied by your Government charges shall be determined by the recipient. Although we cannot guarantee it, but we will make every effort to deliver the goods free of customs fees. Please email us at info@namratadhakhwa.com if you have any additional inquiries.

Shipping Charges
We incorporates UPS real-time shipping prices. Weight and location are used to determine shipping costs. You may estimate real-time shipping costs depending on the products in your cart while you are shopping. Based upon the products, we will calculate the best price send you the rates.

Incorrect Item Shipment
We put a lot of effort into successfully processing and shipping your order. While we take every measure to avoid errors during order processing, they may still happen. We sincerely regret any trouble this may have caused and promise to take prompt action to address the issue. Please get in touch with our offices within 48 hours of receiving your package if you believe there has been a mistake. If we must resend the item(s), we will do so at the same level of delivery service as the first purchase. The customer is responsible for shipping upgrades. We disclaim all responsibility for any losses or damages incurred as a result of the products, order processing, or delivery of your purchases.